1. Put your Fitbit on the charging cradle and make sure it is charging. 2. Go to the system settings, in the Personal section you will see the oPress the button below the charging cradle for two seconds. While keeping the button pressed, remove the charging cable and continue to press the button for around 10 seconds. 3. Let go of the button and then press and hold it again. 4. You should see “ALT” flash on the screen of your Fitbit tracker. Again, let go off the button and hold it again. 5. Once your Fitbit vibrates, let go of the button and hold it again. 6. When the “ERROR” logo flashes on the screen, remove your hand from the button and then again start pressing it.
1. Go to the Settings -> About Screen of your tracker. 2. Select the Factory Reset and confirm your selection by pressing Reset.